
Most people ring around for three quotes, pick somewhere near the middle, and hope for the best. The trouble is that joinery quotes are rarely comparing the same thing, so the "cheapest" one often isn't once the job is finished. After years of measuring, building and installing kitchens here in Gisborne, I want to walk you through how to get a quote you can genuinely trust.
Give Us Something Real to Price
The single biggest reason quotes come back vague is that the brief was vague. If all I have is "a new kitchen, roughly this size," I'm guessing at half the decisions, and a guess always gets padded to cover the unknowns.
The more you can tell me up front, the tighter the price. Useful things to share:
- A rough floor plan or even a hand sketch with approximate measurements in millimetres
- Photos of the existing space, including the ceiling, windows and where services come in
- The look you're after (a few saved images do more than a paragraph of description)
- Your thinking on benchtop material, door style and appliances
- Whether you're keeping the existing layout or moving plumbing and wiring
You don't need to have every detail locked in. You just need to give enough that the quote reflects your job rather than an average one.
Why a Site Measure Changes Everything
I'll quote off plans to get you a ballpark, but I won't commit to firm pricing until I've stood in the room. Older Gisborne homes especially are full of surprises: walls that aren't square, floors that fall away by 15 to 20mm across a run, scrim-and-board linings, and the occasional bit of borer or hidden moisture once we open things up.
A quote without a site measure is an estimate wearing a suit. The number you sign off should come from someone who has actually seen your walls.
A proper site measure also catches the practical stuff, like whether a fridge cavity leaves room for the door to open, or whether your splashback window sits where a cabinet wants to go. Sorting that on paper is free. Sorting it after the cabinets are built is not.
Compare Apples With Apples
When two quotes are thousands apart, it's almost never because one joiner is greedy. It's because they've specified different things. Before you compare totals, line up the details.
Things that quietly change the price:
- Carcass material — moisture-resistant board matters in a kitchen or bathroom, particularly in our humid coastal climate
- Drawer runners and hinges — quality soft-close hardware versus the cheap stuff is a real cost and a real lifespan difference
- Benchtop type and edge profile
- Whether installation, removal of the old kitchen, and final adjustments are included
- The finish on anything you don't see, like cabinet backs and shelf edges
Ask each quote to spell these out. Once they're written down side by side, the "expensive" quote often turns out to be the honest one.
Red Flags in a Too-Good-to-Be-True Price
A low number is exciting until you realise what's been left out. After a while you learn to read between the lines, and a few things make me cautious every time:
- A price given over the phone with no measure and no drawings
- No clear breakdown of materials and hardware brands
- Vague wording like "standard fittings" or "allowances" doing heavy lifting
- Pressure to pay a large deposit before anything is documented
- No mention of what happens if something goes wrong after install
That last one matters more than people expect. Cabinetry lives in your home for decades, and timber moves, doors settle, and the occasional thing needs a tweak. We back our work with a 5-year workmanship warranty, which only means something because we design, build and install in-house and can stand behind every stage.
Getting It Right From the Start
A good quote isn't really about the number. It's about how well the joiner understood your space and your plans before they wrote it down. If someone has measured carefully, asked decent questions and itemised what you're paying for, the final figure tends to hold.
Take your time, give whoever you talk to as much detail as you can, and don't be shy about asking what's included. The clearer the conversation now, the fewer surprises later. If you're weighing up a kitchen or joinery project somewhere around Gisborne, I'm always happy to talk it through.

Sukhman Singh
Founder & Cabinet Maker, Flow Joinery
Sukhman designs and builds bespoke kitchens, wardrobes and cabinetry across Gisborne. Read more →
